Digis Support

Contact Us

Email us at support@digis.cc and include the username on your account so we can find it quickly.

Already signed in? You can also message the Digis team from Settings → Account → Message support.

Account & Login

I can't sign in

Tap Sign in, then "Forgot password?" and we'll email you a link to set a new password. If you joined with Google, use "Sign in with Google" instead.

How do I change my email or password?

Go to Settings → Account.

How do I delete my account?

Go to Settings → Account → Delete my account. This permanently deletes your account and its data, and it can't be undone.

Payments & Payouts

How do I buy coins?

Open your Wallet and tap Buy Coins. Payments are processed securely by Stripe.

Can I get a refund?

Coin purchases are final and non-refundable except as required by law (see Section 3 of our Terms of Service). If you were charged by mistake or a purchase didn't go through, email us with the date and amount and we'll look into it.

I'm a creator. How do I get paid?

Withdraw from your Earnings page. A one-time ID check is required before your first payout, and you can complete it from the same page.

Messages & Notifications

Where are my messages?

All your conversations are in Chats.

How do I change my notifications?

Go to Settings → Notifications to turn push notifications on or off, choose what you're notified about, and set quiet hours.

How do I stop text messages?

Reply STOP to any text from Digis, or untick the text message box or remove your number in your account settings.

Text Messages (SMS)

To stop text messages from Digis, reply STOP to any message. Reply HELP for help. Msg & data rates may apply. Message frequency varies.

• Text message opt-in
• Terms of Service (Section 10, SMS Terms)
• Privacy Policy (Section 7, SMS Messaging)